C A N C E L L A T I O N P O L I C Y
PROFESSIONAL PROPERTY STAGER LEARNING INSTITUTE
As agreed upon prior to registering, the following are the cancellation policies for The Professional Property Stager Learning Institute training classes.
CLASS TRANSFER:
An administrative fee of $50 will be applied to transfer your registration to another available venue/class. The transfer must be received in writing, no later than three days prior to the event.
Transfers received after the three day deadline and no later than 5:00 pm 1 business day prior the event, will be charged $75 late transfer fee. Anything after this time frame will be considered a no show and the no refund policy will apply.

CANCELLATIONS (Refund Requested)
Any cancellation or refund request by a registered event or program participant (registrant) must be received in writing via email to the Event Contact address that is provided in your Online Registration Receipt and Registration Confirmation Email.
For fee-based events, a request for cancellation (and refund) will be accepted up to the deadline time of 12:00 PM Noon, three business days in advance of the original event you signed up for. The Professional Property Stager Learning Institute™ must make commitments to the venue and seats are limited, making changes will result in additional labor, costs or penalties. For example, for a Thursday event, your cancellation must be received by 12:00 PM Noon the previous Monday. If the cancellation request is received after the deadline, we cannot issue a refund and would recommend a Substitution (see below).

REFUNDS
All approved refunds are subject to an administration fee to offset system and financial charges. This fee is based on the per person registration fee for the event or program:
$20 to $100 – $35.00 administration fee; and $101 or higher – administration fee equal to 25% of the registration fee.

NO SHOWS
Refunds will not be issued to those registrants that have not followed the refund/cancellation policy guidelines and were not in attendance at the registered event.

SUBSTITUTIONS
Registrants who cannot attend an event are encouraged to exercise the option of providing a substitute participant to attend in his/her place. A written notification of a substitution will be accepted by email up to the morning of the event. When signing in at the event, the substitute participant must bring a copy of the Online Registration Receipt.